Federal Bureau of Investigation, 2001 (Abridged) FBI HBS Case Study Solution
Core issues related to FBI case:
1. Occurrence of terror attack at pentagon due to mishandling of information.
2. Conflicts among various federal agencies in terms of information dissemination and authority responsibility relationship.
3. Ignorance of the analysis of information received to FBI from different sources which could if properly analyzed and examined, stop the incident that took place.
4. Lack of coordination among different officials of FBI and among FBI officials and other federal agencies such as CIA, FAA, NSA and SLTLE.
5. Information did not always flow smoothly within and beyond the Bureau, particularly due to the complexity of the organization and its tasks as well as the sensitivity of information.
6. Special rules and regulations for issuing warrants and gathering intelligence about agents of foreign powers as per Foreign Intelligence Surveillance Act (FISA) of 1978 also created a problem leading to occurrence of the attack.
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